Solutions · Distribution
Every order runs on rules, and most of them aren't written down.
We work with wholesalers and distributors. An AI Brain holds your pricing rules, customer terms and order processes, so your team gives customers the same answer every time.
Sound familiar?
The problems we hear from distributors.
Pricing depends on who you ask
Customer-specific pricing, discounts and terms are held by a few people, so quotes vary and errors reach invoices.
The same customer questions, every day
Stock, lead times, returns and account terms come up constantly, and each answer has to be checked with someone who knows.
Product knowledge is slow to pass on
Product ranges, substitutes and supplier details take years to learn, so new sales and customer service staff take a long time to get up to speed.
What we build
An AI Brain for a distribution business.
What goes in
- Pricing rules, discount structures and customer terms
- Order, returns and credit processes
- Product information, substitutes and supplier details
- Answers to the questions customers ask most
- Account management and escalation rules
- Role guidelines for sales, customer service and the warehouse
What you get out
- Quotes and customer replies drafted to your own pricing rules
- Consistent answers from every member of the team
- New staff up to speed sooner, with less shadowing
- Fewer pricing and order errors reaching customers
- Product knowledge that stays when experienced staff move on
Next step
Tell us how your orders run.
The discovery call is free and takes thirty minutes. Bring one process your team repeats every day, and we will talk through what it costs you now and what could change.